All Systems Operational

Cardknox Services Operational
Batch Settlement / Funding Operational
Transaction Processing Operational
Merchant Portal Operational
Gift Card Processing Operational
ACH Processing Operational
Transaction Reporting Operational
PaymentSITE Operational
iFields Tokenization Service Operational
Email Reports Operational
Partners Operational
First Data Nashville Operational
FISERV (First Data) Omaha Operational
First Data Buypass Operational
First Data North Operational
USAePay Operational
Authorize.net Operational
Elavon Operational
ACH Services Operational
TSYS / VITAL Operational
Heartland Payment Systems Operational
MasterCard Operational
VISA Operational
American Express Operational
Discover Operational
Verosa Payment Terminal Operational
WorldPay/Vantiv Operational
EBT Operational
ProfitStars Operational
Clover Operational
eWIC Operational
Fiserv Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 27, 2025

No incidents reported today.

May 26, 2025

No incidents reported.

May 25, 2025
Resolved - This incident has been resolved.
May 25, 12:10 EDT
Identified - We are aware of a 3rd party power outage that is affecting some of our internal systems, including our phone systems.

If you are having trouble reaching our internal teams by phone, please reach out via email to techsupport@solapayments.com.

All merchant and partner-facing systems are currently operational.

May 25, 09:09 EDT
May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
Resolved - We have identified and resolved the batch settlement issue. Any affected batches will be funded with a delay of one day.
May 14, 11:46 EDT
Investigating - A small subset of our merchants may be experiencing a delay in batch settlement. This may cause funding to be delayed. We are investigating and will update once we have additional information.
May 14, 09:08 EDT
May 13, 2025

No incidents reported.